Trezor Login — Access Your Hardware Wallet Securely

Everything you need to know to sign in to your Trezor wallet using Trezor Suite or compatible wallet apps — safely, reliably, and with privacy in mind.

How to log in to your Trezor

Trezor itself does not use a cloud username/password. Access to accounts is performed locally via the device (PIN + optional passphrase) together with a compatible wallet application such as Trezor Suite. Follow these steps to safely sign in and manage funds.

Quick step-by-step login

  1. Open your wallet app: Launch Trezor Suite (desktop or web) or a supported third-party wallet you trust.
  2. Connect your Trezor device: Use the official USB cable to plug your device into your computer or supported mobile adapter.
  3. Confirm device fingerprint: When prompted, verify the short device fingerprint on the Trezor screen matches the fingerprint shown in the app. This helps ensure you are communicating with your genuine device.
  4. Enter your PIN on the device: Type your PIN using the device's touchscreen/buttons. Never enter your PIN into your computer or phone — always use the device input.
  5. (Optional) Enter a passphrase: If you use a passphrase (a 25th secret word), enter it when requested. This unlocks any hidden wallet associated with that passphrase.
  6. Approve account access: The app will display your accounts once the device is unlocked; verify addresses and transaction details on your Trezor display before approving.
Pro tip: If the app asks for your recovery seed or any secret words, stop immediately — legitimate apps never request your seed. Your seed belongs only on your recovery backup and inside your head.

Logging in on mobile

Trezor supports mobile usage via Trezor Suite mobile or compatible apps that implement WebUSB, WebHID, or Bluetooth bridges (where supported). Use official mobile guidance and verify addresses on the physical device. For iOS/Android, a USB-C/Lightning adapter or supported cable may be required.

PIN vs Passphrase — quick reminder

  • PIN: Protects the device from local access. It is requested each time you connect the device.
  • Passphrase (optional): An additional secret that derives separate hidden wallets from your seed. Losing a passphrase means losing access to funds in that hidden wallet — there is no recovery without it.

Signing transactions

When you send funds or sign messages, the transaction details (recipient address, amount, fees) must be shown on your Trezor device. Only approve the transaction if the details on the device match what you expect. This prevents altered or malicious transactions that could be injected by compromised software.

Security best practices for logging in

  • Use the official app: Prefer Trezor Suite or well-known compatible wallets. Check signatures or official distribution channels when downloading.
  • Never share your recovery seed: No legitimate login flow will ask for your seed.
  • Verify on-device: Always confirm addresses and transaction details on your Trezor's screen.
  • Keep firmware updated: Install updates released by the manufacturer through the official app — these often include important security fixes.
  • Secure backups: Store recovery seeds in multiple secure physical locations — consider metal backup plates for durability.
  • Be cautious with public Wi-Fi and shared computers: Prefer trusted networks and devices when accessing funds.
Warning: If your device or seed has been exposed to someone else, move funds to a new seed immediately after creating a new wallet on a secure device.

Troubleshooting common login issues

Device not recognized by the app

  • Try a different USB cable or port — use the original cable when possible.
  • Restart the wallet app and your computer/phone.
  • Ensure your OS is up to date and that browser permissions (WebUSB/WebHID) are granted if using the web app.
  • Temporarily disable browser extensions that may interfere, and avoid less-common browsers if you experience issues.

Forgot PIN

If you forget your PIN you must perform a factory reset of the device and then restore your wallet from the recovery seed. This erases the device, so you need your seed to regain access. If you do not have the seed, funds on the device cannot be recovered.

Passphrase problems

Passphrases are not stored on the device. If you forget a passphrase you used previously, the hidden wallet it derived becomes inaccessible. Consider keeping an encrypted record of passphrase hints in a secure offline place — but never store the full passphrase digitally without strong encryption.

Multiple accounts or coins missing

Some coins use different derivation paths. In Trezor Suite you can add additional accounts or enable advanced derivation paths. If restoring on another wallet, verify the derivation settings match (BIP-32/44/49/84 etc.).

FAQs — Trezor Login

Do I need an email or password to log in to Trezor?
No. Trezor access is tied to your physical device, PIN, and optional passphrase. There is no cloud login tied to your recovery seed by default.
Can I log in from multiple computers?
Yes — you can connect your Trezor to any compatible computer or mobile device running a supported wallet app. Your private keys remain on the device.
What happens if I lose my Trezor device?
If you lose the device but have your recovery seed, you can restore your wallet on a new Trezor or compatible wallet. If you do not have your recovery seed, your funds are likely unrecoverable.
Is Trezor Suite the only way to log in?
No — Trezor Suite is the recommended official app, but many trusted third-party wallets support Trezor devices. Always verify compatibility and safety before using them.

Accessibility & support

Trezor devices and supported apps strive to be accessible. For users who require assistive technologies or custom input methods, consult the official documentation or support channels for known accessibility features and recommendations.

Need help?

If you run into problems, look for official support resources and documentation for your specific Trezor model. Do not share your recovery seed on support tickets or forums.